Privacy Policy

1. Introduction

Jadel Digital (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal
information we collect through jadeldigital.com, how we use it, and the choices you have. By using this
website, you agree to the collection and use of information as described here.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: full name, company name, email address, phone number, and
  the message/details you enter.
• Booking a discovery call: when you use our booking widget (powered by LatePoint), we
  collect your name, email address, phone number, and the appointment details you select.
• Website usage data: Google Analytics, Meta Pixel, or any
  other analytics/tracking tool is installed.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule discovery calls
• Provide, operate, and improve our GCC and IT consulting services
• Send you information you’ve requested about our services
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

We use the following third-party services, which may process your data under their own privacy policies:

• LatePoint — appointment booking and scheduling
• Google Maps — embedded map on our Contact page
• Hostinger — hosting provider

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy,
or as required by law. e.g Contact and booking records are retained for 2 years from the date of last contact.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your
personal information. Under India’s DPDP Act, 2023, you have the right to access your data, seek correction,
and file a complaint with a Grievance Officer. To exercise any of these rights, contact us using the details
below.

7. Grievance Officer

India’s DPDP Act, 2023 requires businesses processing personal data to designate a
Grievance Officer and publish their name and contact details. 

8. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized
access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure,
and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect
personal information from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated
“Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: info@jadeldigital.com
Phone: +91-9352480816
Address: Janakpuri, Delhi, India